Adults Only

GoPlay Alberta is an entertainment platform for adults aged 18 and over.

Privacy Policy

Last Updated: January 1, 2026. Review our compliance terms, data gathering models, and security guarantees.

GoPlay Alberta Ltd. ("GoPlay Alberta", "we", "us" or "our") is committed to protecting the privacy of all users of the goplayalberta.com website (the "Platform"). This Privacy Policy explains what personal data we collect, how we use it, and your rights under applicable Canadian privacy law, including the Personal Information Protection Act (PIPA) of Alberta and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

1. Information Collection

We collect information you provide directly:

  • — Registration data: name, email address, date of birth, province of residence.
  • — Profile data: username, avatar settings, user preferences.
  • — Communication data: messages sent via our contact forms or customer support channels.
  • — Payment data: processed via secure third-party payment processors; we do not store full card numbers on our servers.

We collect information automatically:

  • — Log data: IP address, browser type, operating system version, pages visited, session duration.
  • — Cookie data: preferences choices, consent scopes as described in our Cookie Policy.
  • — Device data: screen resolution, device type, language settings.

2. Use of Information

We process your personal details to achieve the following operational results:

  • — Provide, maintain and improve the Platform features.
  • — Verify user identity and verify the 18+ adult age requirement.
  • — Process rewards points updates and send account related notifications.
  • — Send promotional newsletters (only with your express, opt-in consent).
  • — Respond to customer support enquiries and resolve bugs.
  • — Comply with Canadian legal obligations and verify safety compliance.
  • — Detect, prevent, and address technical or fraud issues.

3. Data Protection and Security

We implement modern industry-standard security measures including TLS encryption for data in transit, AES-256 encryption for data at rest, role-based access control policies, and regular vulnerability scanning on our servers. While no system can guarantee absolute security, we take every reasonable precaution to protect your personal information against loss, theft, and unauthorized access.

4. Cookies and Toggles

We use cookies as described in our separate Cookie Policy. You can configure your optional cookie preferences (analytics and layout settings) at any time through our Cookie Settings panel, accessible via the link in the footer. Rejecting cookies does not block your basic access to the platform.

5. Third-Party Services

We share data only with trusted partner services under strict data processing agreements:

  • — Google Analytics 4 (anonymized usage metrics and platform performance reports).
  • — Form spam protection tools (reCAPTCHA, verifying form submissions).
  • — Transactions processors (Stripe, PayPal, processing rewards points tokens).
  • — Transactional mail services (managing newsletters distributions).

6. User Rights

Under PIPA (Alberta) and PIPEDA (Canada), you hold the following rights regarding your files:

  • — Right to access: Request a printed copy of the personal details we hold about you.
  • — Right to correction: Ask us to update or correct inaccurate profile details.
  • — Right to deletion: Request profile deletion (subject to legal data retention obligations).
  • — Right to withdraw consent: Revoke your newsletter consent at any time.
  • — Right to file a complaint: Lodge a case with the Office of the Information and Privacy Commissioner of Alberta.

To exercise any of these rights, please contact our privacy desk at: privacy@goplayalberta.com.

7. Data Retention

We store your details only for the duration necessary to fulfill our service goals. Account profiles records are retained for the duration of account activity plus two years following deactivation. Financial and transaction logs are stored for seven years to satisfy Canadian audit requirements. Email communications and support tickets are removed after three years.

8. International Transfers and Governance

GoPlay Alberta stores data on secure servers located in Canada. Where data is processed outside of Canada by partner services (e.g. Google Analytics), we confirm standard contractual clauses and security audits are executed to guarantee equivalent protection levels.

9. Contact Information

GoPlay Alberta Ltd.
10088 102 Avenue NW, Suite 1200
Edmonton, Alberta, T5J 2Z1, Canada
Email: privacy@goplayalberta.com
Phone: +1 (780) 555-0147