This Responsible Play Policy outlines GoPlay Alberta's official commitment to providing a balanced, secure, and healthy online environment. Our goal is to encourage digital entertainment as a fun leisure activity for adults, while preventing the development of problematic habits. This policy applies to all registered members, visitors, and support agents operating on GoPlayAlberta.com.
We coordinate our user safety efforts around three key operating pillars:
We expect all members of our community to practice self-control and read the following recommendations:
GoPlay Alberta offers server-enforced limits. When a user defines a limit (e.g. 5 hours weekly), the server logs the total session duration. Once exceeded, the user's active session is suspended, and the account is locked from logging in until the next timing cycle begins. Increases in limits are delayed by 24 hours to enforce cooling off.
Members can initiate self-exclusion from 24 hours up to permanent account termination. Once active, the exclusion cannot be bypassed, and support agents are contractually barred from reopening the profile early. All marketing lists are updated automatically within 1 hour to block materials distribution to excluded profiles.
If you require confidential guidance or counseling services, please contact these toll-free resources:
This policy is reviewed annually by our operations curators to ensure alignment with Canadian mental health guidelines, PIPA data security rules, and WCAG accessibility targets. Feedback is welcome via: support@goplayalberta.com.